Cookie Policies

Downloadable document

1. INTRODUCTION

This Cookie Policy establishes guidelines for the use of cookies and similar technologies on the Arena Hotéis website. This document supplements the Privacy Policy and aims to inform users about the collection, storage, and use of data through cookies while browsing the website.


The use of cookies aims to provide an optimized browsing experience, allow the website to function properly and collect statistical information to improve the services offered.


2. DEFINITION OF COOKIES

Cookies are small text files stored on a user's device (computer, tablet, or smartphone) while browsing the internet. These files contain information that allows the device to be recognized on subsequent visits, regardless of changes in IP address or geographic location.


Cookies are installed both by the website visited and by third parties with whom the website maintains a technical or commercial relationship. These files enable the monitoring of user activity, including access location, connection time, device used, operating system, browser, pages viewed, number of clicks, and browsing behavior patterns.


It is important to note that the website can be accessed without activating cookies; however, deactivating them may compromise the proper functioning of certain features.


3. CONSENT TO USE COOKIES

Consent to use cookies is obtained by accepting the notice displayed upon first access to the website. By agreeing to the notice, the user expressly authorizes the installation and use of cookies as described in this policy.


Users maintain full control over their cookie settings and can configure their browsers to delete, reject, or notify them about the installation of cookies. Additionally, users can manage their cookie preferences directly on the website at any time.


4. CLASSIFICATION OF COOKIES

4.1 Classification by Duration

Session Cookies: Designed to collect and store data exclusively during the user's active session, being automatically removed when the browser is closed.

Persistent Cookies: These remain stored on the device for a specified period and can be removed by the user. These cookies enable individual identification of the visitor through non-personal information generated by the website itself.


4.2 Classification by Origin

First-party Cookies: Sent to the user's device directly by the website visited.

Third-party Cookies: Sent to the user's device by the website visited, but managed by third parties.


5. COOKIES USED ON THE WEBSITE

Analysis Cookies

5.1. Cookie _sp_id.35c1


  • Cookie Name: _sp_id.35c1;


  • Data Collected: Number of visits, timestamp of the first visit, timestamp of the current visit, timestamp of the last visit and the ID of the current session;


  • Function: Analytical cookie used to track and analyze user behavior on the website, allowing the identification of browsing patterns and frequency of visits;


  • Validity period: 24 hours (Persistent);


  • Classification: Analytical;


  • Origin: Third parties;


5.2. Cookie _sp_ses.35c1


  • Cookie Name: _sp_ses.35c1;


  • Data Collected: Timestamp that differentiates different visits;


  • Function: Analytical cookie responsible for distinguishing and separating different user visit sessions, allowing behavior analysis per session;


  • Validity period: 24 hours (Persistent);


  • Classification: Analytical;


  • Origin: Third parties;


Personalization Cookies

5.3. Cookie dm_last_page_view


  • Cookie Name: dm_last_page_view;


  • Data Collected: Timestamp of the last page view;


  • Function: Personalization cookie used to apply personalization rules based on the last page viewed by the user;


  • Validity Period: 1 year (Persistent);


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


5.4. Cookie dm_last_visit


  • Cookie Name: dm_last_visit;


  • Data Collected: Timestamp of the last visit;


  • Function: Personalization cookie that records when the user's last visit was, used to apply personalization rules based on the time elapsed since the last visit;


  • Validity Period: 1 year (Persistent);


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


5.5. Cookie dm_this_page_view


  • Cookie Name: dm_this_page_view;


  • Data Collected: Timestamp of the current page view;


  • Function: Personalization cookie that records the time the current page was viewed, used to apply personalization rules based on real-time browsing behavior;


  • Validity Period: 1 year (Persistent);


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


5.6. Cookie dm_timezone_offset


  • Cookie Name: dm_timezone_offset;


  • Data Collected: Browser time zone;


  • Function: Personalization cookie that stores information about the user's time zone, allowing you to personalize content and features based on temporal location;


  • Validity Period: 1 year (Persistent);


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


5.7. Cookie dm_total_visits


  • Cookie Name: _total_visits;


  • Data Collected: User visit counter;


  • Function: Personalization cookie that keeps a counter of the total number of user visits, used to apply personalization rules based on access frequency;


  • Validity Period: 1 year (Persistent);


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


5.8. Cookie DM_SHOW_ONCE_COOKIE


  • Cookie Name: DM_SHOW_ONCE_COOKIE;


  • Data Collected: Popup name;


  • Function: Personalization cookie used to control the display of elements that should only appear once to the user, avoiding unnecessary repetitions;


  • Validity Time: Session Time;


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


Cookies de Pop-ups

5.9. Cookie _dm_showed_


  • Cookie Name: _dm_showed_ ;


  • Data Collected: Popup name;


  • Function: Cookie used to control the display of specific pop-ups, recording which pop-ups have already been displayed to the user to avoid repetitions;


  • Validity Time: Session Time;


  • Classification: Profiling for personalization rules;


  • Origin: First-party.


Membership/Authentication Cookies

5.10. Cookie SESSION


  • Cookie Name: SESSION;


  • Data Collected: User ID (anonymous);


  • Function: Technical session cookie used to authenticate and maintain the user session while browsing the website;


  • Validity Time: Session Time;


  • Classification: Technical;


  • Origin: First-party.


5.11. Cookie da_dest


  • Cookie Name: da_dest;


  • Data Collected: User ID (anonymous);


  • Function: Technical cookie used for authentication and temporary identification of the user, keeping identification information for a limited period;


  • Validity Time: 10 minutes (Persistent);


  • Classification: Technical;


  • Origin: First-party


Cookies de Marketing

5.12. Cookie IDE


  • Cookie Name: IDE;


  • Data Collected: Anonymous identifier to track user interaction with ads.;


  • Function: Used to generate audiences and segmented profiles for programmatic media advertising campaigns;


  • Validity period: 13 months;


  • Classification: Advertising


  • Origin: Third parties;


5.13. Cookie NID


  • Cookie Name: NID;


  • Data Collected: User preferences, such as preferred language and SafeSearch settings;


  • Function: Registers a unique ID that identifies a user's device return. The ID is used for targeted advertising;


  • Validity period: 183 days;


  • Classification: Advertising


  • Origin: Third parties;


5.14. Cookie _tt_enable_cookie


  • Cookie Name: _tt_enable_cookie;


  • Data Collected: information about user interaction with TikTok content and advertisements;


  • Function: stores information whether the service can activate the cookie;


  • Validity period: 13 months;


  • Classification: Advertising


  • Origin: Third parties;


5.15. Cookie _ttp


  • Cookie Name: _ttp;


  • Data Collected: User behavior data on the website after interacting with a TikTok ad;


  • Function: Measures and improves advertising performance and personalizes the user experience (including advertising) on TikTok;


  • Validity period: 13 months;


  • Classification: Advertising


  • Origin: Third parties;


5.16. Cookie ttcsid


  • Cookie Name: ttcsid;


  • Data Collected: Session identifier to track user interactions during a visit;


  • Function: Session cookie used by TikTok to track navigation and attribute advertising conversions;


  • Validity period: 13 months;


  • Classification: Advertising


  • Origin: Third parties;


5.17. Cookie ttcsid_D0528KJC77U9O1QRNM7G


  • Cookie Name: ttcsid_D0528KJC77U9O1QRNM7G;


  • Data Collected: Variation of ttcsid with a unique session identifier;


  • Function: Variant of the ttcsid cookie, with a unique identifier per user/device, used for tracking and attribution in the TikTok Pixel;


  • Validity period: 13 months;


  • Classification: Advertising;


  • Origin: Third parties;


5.18. Cookie _fbp


  • Cookie Name: _fbp;


  • Data Collected: Unique browser identifier to track visits to websites that use the Facebook Pixel;


  • Function: Used by Facebook to provide ad product stories, such as real-time bidding from third-party advertisers;


  • Validity period: 3 months;


  • Classification: Advertising;


  • Origin: Third parties;


5.19. Cookie lastExternalReferrerTime


  • Cookie Name: lastExternalReferrerTime;


  • Data Collected: Records the time the visitor last accessed the website from an external source;


  • Function: Helps attribute conversions and understand the source of traffic to optimize marketing campaigns;


  • Validity Period: Persistent;


  • Classification: Advertising;


  • Origin: Third parties;


5.20. Cookie loadExternalReferrer


  • Cookie Name: lastExternalReferrer;


  • Data Collected: Stores the URL of the last website visited before arriving at ours;


  • Function: Detects how the user arrived at the website by recording the last URL address accessed by the user;


  • Validity Period: Persistent;


  • Classification: Advertising;


  • Origin: Third parties;


 6. BROWSER CONFIGURATION


The use of cookies is subject to the user's approval during browser installation or updates. This approval can be revoked through the content and privacy settings available in the browser used. The user can delete or refuse all or some cookies through browser settings or directly on the website.


The procedures vary depending on the browser used:



It's also important to note that modern browsers implement limitations on cookie lifetime: Google Chrome limits cookies to 400 days, while Safari limits them to 7 days if the user doesn't return to the website.


7. UPDATES AND CONTACT

For clarification about this Cookie Policy, please contact us via email: dpo@arenahotel.rio

This policy may be updated periodically to reflect changes in cookie practices or compliance with legal requirements.

Last updated: July 21, 2025